Effective May 16, 2026
This policy describes how 21CQ2 LLC handles information received through this website and through professional engagements. The policy applies to information about prospective clients, active clients, and visitors to this site. Information handled under a specific client engagement agreement is governed by that agreement first; this policy describes the baseline.
From this website: the email address you provide when contacting us, along with whatever information you choose to include in your message. We do not use analytics services, advertising trackers, or third-party cookies on this site.
From prospective clients: contact information, basic information about your organization, and information you share to help us evaluate whether an engagement would be appropriate.
From active clients: information shared during discovery and pilot engagements, including sample documents you provide, descriptions of your workflows, and any data shared to validate technical feasibility. This handling is governed by the engagement agreement, which may specify additional protections.
We use the information to respond to inquiries, evaluate potential engagements, deliver consulting services, and maintain communication about work in progress. We do not sell information to third parties. We do not share information with parties outside the engagement except where required by law.
Our consulting practice is built around local deployment of AI systems on hardware that clients own or that we operate on their behalf. Client data is processed on this hardware and does not transit to cloud AI services. Sample documents provided during discovery are processed locally on infrastructure we control.
Email correspondence is handled through standard business email providers. Sensitive material is not requested over email; secure transfer methods are used when needed.
General inquiries that do not lead to an engagement are retained for up to twelve months and then deleted. Information related to active engagements is retained for the duration of the engagement and for a reasonable period afterward, as specified in the engagement agreement, then deleted. Aggregate work product that informs methodology improvements may be retained in non-identifying form.
You may request to see what information we hold about you, request corrections, or request deletion. Contact info@21cq2.com with the request. We will respond within thirty days.
If this policy changes materially, the effective date above will be updated and prior versions will be available on request.
Questions about this policy or how information is handled: info@21cq2.com.